Return and Refund Policy
Return and Refund Policy, Including Full Refund for Lost or Damaged Products:
At HIPHOPIST™, we want to ensure you're completely satisfied with your purchase. If you need to return a product or if your order has been lost or arrived damaged, please review our Return and Refund Policy below:
Product Returns
- If for any reason you are not satisfied with your purchase, you have 14 days from the delivery date to return the product.
- The product must be in its original condition, unused, and in its original packaging.
- Contact us for detailed instructions on how to proceed with the return.
Lost Products
- If your order is lost during the shipping process and is not delivered within the estimated timeframe, please contact us immediately.
- We will conduct an investigation with the shipping company to locate your order. If it cannot be found or recovered, you will receive a full refund of the amount paid for the lost product.
Damaged Products
- If your order arrives damaged, in unacceptable condition, or not as described, contact us within 48 hours of receiving the package.
- We will request photos or evidence of the damage to assess the situation.
- You must return the product in its original condition, unused, and in its original packaging within 14 days.
- A full refund of the amount paid for the product will be issued once we receive the returned item.
Refund Process
- For product returns, you will receive a refund of 65% of the total amount paid for the returned product.
- Refunds will be processed using the same payment method used for the original purchase.
- Processing times for refunds may vary depending on the payment method and financial institution.
If you have any questions or need more information about our Return and Refund Policy, do not hesitate to contact us. We are here to help.
Note: This Return and Refund Policy is subject to change without prior notice. Please refer to the latest version of our policy on our website for the most updated information.