Return and refund policy

Return and refund policy, including full refund for lost or damaged products:

At HIPHOPIST ™, we want to ensure that you are completely satisfied with your purchase. If you need to return a product or if your order has been lost or arrived damaged, please carefully read our return and refund policy below:

Product returns:

  • If for any reason you are not satisfied with your purchase, you have a period of 14 days from the delivery date to return the product.
  • The product must be in its original, unused condition and in its original packaging.
  • Please contact us for detailed instructions on how to proceed with the return.

Lost product:

  • In case your order is lost during the shipping process and is not delivered within the estimated time frame, please contact us immediately.
  • We will conduct an investigation with the shipping company to locate your order. If it cannot be found or recovered, you will receive a full refund of the amount paid for the lost product.

Damaged product:

  • If your order has arrived damaged or in unacceptable condition or its not as described, please contact us within 48 hours of receipt.
  • We will request photographs or evidence of damage to evaluate the situation.
  • Within the 14-day period you should return the product in its original, unused condition and in its original packaging.
  • You will receive a full refund of the amount paid for the product after we recieve the returned item.

Refund process:

  • For product returns, you will receive a refund of 65% of the total amount paid for the returned product.
  • Refunds will be processed using the same payment method used for the original purchase.
  • Refund processing times may vary depending on payment method and financial institution.

If you have any questions or need more information about our return and refund policy, please feel free to contact us. We are here to help you.

Note: This Return and Refund Policy is subject to change without prior notice. Please review the latest version of our policy on our website for the most up-to-date information.